Professional Monitoring

$3.99 - $124.99

Feel safer with Professional Monitoring

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SKU: 250 Category:

Description

Opt-in for a day, week, month, or a year. Let a professional assist you in protecting your home so you can get back to the things that matter most to you.

Customized plan for you

Additional peace of mind is available at your fingertips. Get Professional Monitoring for a day, week, a month, or a year at a time. Choose what’s best for you, then let the pros take care of the rest. There is no contract required so you may opt in, or opt out, as needed and only be charged for the time you select to use the service.

Leave home with confidence

Stop worrying about what’s happening at home – Novi Pro Monitoring has your back. Have peace of mind knowing that your house is being protected while you’re away.

Additional backup for you

Two sets of eyes are always better than one. With Novi Pro Monitoring, you’ll have a professional helping you protect your home any time that you want.

Additional information

I don't have a Novi System, can I still buy Professional Monitoring?

Yes, if you don't have a Novi System you can still purchase Professional Monitoring. After your purchase you will receive an email with an activation code, then you can give away that activation code or use it yourself when you get a Novi System by going to your Novi+ account.

Will I still receive notifications if my alarm has been tripped?

Yes. By default, you and the professional monitor will both receive trip notifications. However, you can disable these notifications if you desire.

What happens if my system detects motion or smoke?

Initially, you will be notified via the Novi app if motion or smoke is detected. If you don't respond within the 60 seconds, then the professional monitoring company will be notified. Their standard procedure is to try and contact the primary account holder to validate the alarm event. If unsuccessful, they will proceed through the emergency contact list as originally directed by you. If they are unable to get in touch with you or your emergency contacts, then they will call the police.

Will the professional be able to see pictures of my home?

Yes, in the event of an emergency, the professional monitoring station will receive a link to the images associated with the alarm event that took place to verify that there is a person, or smoke, on the premises. Once they receive this notification and image, they will proceed as previously directed by the specific account holder. Please note, the professional monitoring company is not able to remotely view images on demand. They are only able to view images associated with an alarm event.